Citrus Care Warranty
All Purchases Include Our Free Citrus Warranty
We stand behind the quality and craftsmanship of our jewelry!
Our manufacturing warranty includes:
- All repairs and resizing within 60 days of purchase.
- Correcting any manufacturing defects.
- Professional cleaning and inspections.
Our manufacturing warranty does not include:
- The discoloration of precious metals caused by chemicals, make-up, immersion in pools and hot tubs, or bathing.
- Damage due to wear such as worn or bent prongs or the resulting loss of gemstones.
- Theft or loss of the ring.
Please note that all fine jewelry can be affected by normal wear, activities, or trauma. This is especially true for rings since hands are actively used and subject to daily pressure. Precious metals, especially prongs, wear down over time and may require restoration work as part of normal maintenance. Our manufacturing warranty excludes coverage for wear and tear, maintenance, loss of gemstones, product loss, or theft. Coverage also excludes damage or loss caused by a failure to obtain the repairs required to preserve the integrity of the jewelry.
Citrus Studio Service Plan:
Protect your purchase with the Extended Service Plan. Our two-year Extended Service Plan provides additional peace of mind beyond our lifetime manufacturing warranty by protecting and upholding the quality of your jewelry. When you purchase our Extended Service Plan, Citrus will provide full inspections and cleaning for your new jewelry as well as covered repairs that may become necessary due to normal wear. Please contact us for more information.
*Repair or service performed by a jeweler other than us will void the warranty.